Frequently Asked Questions
As an Australian-based business, orders are dispatched directly from our Gold Coast warehouse. Delivery timeframes vary depending on your location, however most orders arrive within 2 to 7 business days after dispatch.
Orders are typically processed and dispatched within 24 to 48 hours, Monday to Friday, excluding public holidays.
Shipping is calculated at checkout based on the size, weight, and delivery location of your order.
Yes, all orders are fully tracked. You will receive tracking information via email once your order has been dispatched.
We ship with trusted courier partners including Australia Post, FedEx, TNT, and Aramex, depending on your location and order size.
Yes, all shipments are insured during transit for added peace of mind.
Yes, we offer delivery across all of Australia, including regional and remote areas.
While most deliveries fall within the 2 to 7 day timeframe, regional areas or larger freight items may require slightly longer.
